Solutions · Insurance
A single lens of truth across the claims lifecycle.
Claims work is slow because the file is scattered — ACORD forms, adjuster photos, medical records and email threads. Nace builds one coherent, evidence-grounded view across claims, underwriting and policy management, so adjusters decide faster and every decision is defensible.
Why now
Claims files, untangled.
Insurance audit and claims processes are traditionally slow and data-heavy: every claim is a mixed pile of forms, photos, records and correspondence, reviewed under time pressure. Nace segments, parses and grounds the whole packet in one pass — and keeps claims, underwriting and policy data in a single lens of truth.
Capabilities
What the agent does for your team.
Complete packet intake
ACORD forms, adjuster photos, medical records and email threads — segmented, parsed and grounded in one pass.
- Multi-format claim packet categorization
- Region OCR for forms, stamps and photos
- Email and attachment ingestion (EML/MSG)
Policy-aware assessment
Claimed losses are checked against policy terms, coverage limits and endorsements automatically.
- Coverage verification per claim line
- Inconsistency detection across documents
- Fraud-signal flags with grounded evidence
Faster, defensible decisions
Grounded extractions give adjusters and underwriters values they can verify with one click back to the source page.
- Click-through provenance on every field
- Confidence scores per extraction
- Human-in-the-loop review queues
One lens across the book
The same agent view spans claims, underwriting and policy management — real-time visibility instead of siloed queues.
- Unified claim status and exposure view
- Cross-claim pattern detection
- Auditable trail for regulators and reinsurers
How it works
From raw files to a finished result.
- 01
Ingest the claim packet
Everything the claimant, adjuster and provider submits is categorized and parsed on arrival.
- 02
Assemble the file
A structured, grounded claim file is built automatically — dates, parties, losses, coverage.
- 03
Assess against the policy
The agent validates coverage, checks consistency and flags anything that needs human judgment.
- 04
Decide and document
Adjusters approve with full provenance; the decision record writes itself.
Under the hood
Built on the Nace stack.
Settle claims on evidence, not backlog.
One grounded view of every claim — from first notice of loss to a defensible decision.