Drex for Search is here: supercharge your agentic search.
Nace.AI
Contact salesGet started

Fraud alerts, disputes and requests, scored and routed.

Drex scores fraud alerts, suggests dispute reason codes and routes requests inside your network, so analysts start with the riskiest cases. Document Processing extracts the onboarding and credit files behind them.

Talk to salesGet started
Runs onDrexdecidesDocument Processingreads
A painting of a grand banking hall with tall arched windows, marble columns and a figure crossing the floor

Trusted by

  • Prosper
  • Mountain America Credit Union
  • Intel
  • General Catalyst
  • Barton
  • Big Fouraccounting firm
on BANKING77, routing requests to 77 intents. Jev 1.14: 79.7
90.0
accuracy on 3,361 held-out finance decisions. Jev 1.14: 76.7%
85.7%
model latency per decision, not end-to-end workflow time
<200 ms

Sources: Drex benchmarksDrex for Finance

Analysts spend the day on alerts that turn out to be nothing.

Fraud queues, chargebacks and inbound requests grow faster than headcount. Drex scores each case with a probability you can set thresholds on, so analysts start with the cases that matter.

Where Nace fits

Each workflow names the model that does the work.

  • Drexdecides
  • Document Processingreads

  1. Fraud alert scoring

    Every alert scored on a risk scale you define, so the riskiest cases are worked first.

    Drex

  2. Dispute triage

    A suggested chargeback reason from your list, and a score for whether the case needs a person.

    DrexDocument Processing

  3. Request routing

    Each message classified by intent and routed to the right team.

    Drex

  4. Credit risk banding

    Each applicant placed in a risk band from the file, with the spread across bands.

    DrexDocument Processing

  5. KYC and onboarding

    IDs, articles and ownership forms extracted, each value tied to its page.

    Document Processing

  6. Back-office automation

    Drex Max reads core banking and portal screens and picks the next click.

    Drex

Card dispute, end to end

  1. 01

    Dispute in

    Customer claim and evidence

  2. 02

    Document Processing reads

    Receipts, statements and letters

  3. 03

    Drex decides

    Reason code and next step

  4. 04

    Your analysts

    Works only contested cases

  5. 05

    Drex for Search finds

    Any past dispute, cited to its page

What it reads

  • Account opening forms
  • Government IDs
  • Articles of incorporation
  • Beneficial ownership forms
  • Business financials
  • Tax returns
  • Dispute evidence
  • Scanned checks

Runs where your data already lives.

Same models and the same API at every tier. Only the boundary around your data changes.

SOC 2 Type II audited. Visit the Trust Center

  1. Managed CloudOur GPUs, our API, a key from Console.
  2. Dedicated CloudYour own cluster in our cloud, reached over private links.
  3. Your CloudInstalls in your AWS or Azure account. Data stays inside.
  4. On-Prem & Air-GappedYour datacenter, your hardware, zero outbound.

See it on your own files.

Send us a file and the decision you make on it. We'll show you the result on your own documents.

Talk to salesGet started

Related industries