---
title: "Insurance"
description: "Document Processing extracts submissions, claims packets and policies and cites each field. Drex suggests a triage queue, estimates coverage and scores fraud signals, for adjusters to confirm."
canonical: "https://nace.ai/industries/insurance"
updated: 2026-11-06
---

# Insurance

> Document Processing extracts submissions, claims packets and policies and cites each field. Drex suggests a triage queue, estimates coverage and scores fraud signals, for adjusters to confirm.

## Read the claim. Decide the next step.

Document Processing extracts submissions, claims packets and policies and cites each field. Drex suggests a triage queue, estimates coverage and scores fraud signals, for adjusters to confirm.

Runs on: Drex (decides), Document Processing (reads).

| Value | Result | Source |
| --- | --- | --- |
| <200 ms | per triage decision, in a single pass | [Drex benchmarks](https://nace.ai/drex) |
| 75.9 | on the Decision Index Vision, deciding from images. GPT-6 Luna Decisions: 63.9 | [Drex benchmarks](https://nace.ai/drex) |
| #1 | on grounding in Nace's Perception evaluation | [Perception evaluation](https://nace.ai/perception) |

## Every claim waits in a queue before anyone knows how serious it is.

Severity, coverage and fraud signals usually sit in the first notice of loss. Nace extracts the packet and scores those first calls on arrival, so each file reaches the right adjuster with its facts already pulled.

## Where Nace fits

Each workflow names the model that does the work.

| Workflow | What it does | Model |
| --- | --- | --- |
| Claims triage | Line of business, severity and adjuster queue suggested for each new claim. | Drex |
| Coverage check | Is the loss covered under the policy as written? A probability, for an adjuster to confirm. | Drex + Document Processing |
| Fraud signal scoring | Each claim scored for fraud signals, so investigators start with the right files. | Drex |
| Damage photo triage | Drex Max looks at damage photos and assigns a severity tier. | Drex |
| Submission intake | ACORD forms, statements of values and loss runs turned into underwriting-ready data. | Document Processing |
| Policy abstraction | Limits, deductibles, exclusions and endorsements, each linked to its clause. | Document Processing |

## First notice of loss, end to end

1. Claim in: Forms, estimates and photos
2. Document Processing reads: Split and extracted, every field cited
3. Drex decides: Severity, coverage and fraud score
4. Your adjuster: Gets a routed, ranked file
5. Drex for Search finds: Any prior claim, cited to its page

What it reads: ACORD forms, Statements of values, Loss runs, FNOL forms, Policy declarations, Endorsements, Repair estimates, Medical bills, Damage photos.

## Runs where your data already lives.

Same models and the same API at every tier. Only the boundary around your data changes.

- Managed Cloud: Our GPUs, our API, a key from Console.
- Dedicated Cloud: Your own cluster in our cloud, reached over private links.
- Your Cloud: Installs in your AWS or Azure account. Data stays inside.
- On-Prem & Air-Gapped: Your datacenter, your hardware, zero outbound.

SOC 2 Type II audited. [Visit the Trust Center](https://trust.nace.ai).

## See it on your own files.

Send us a file and the decision you make on it. We'll show you the result on your own documents.

- [Get started](https://console.nace.ai/?utm_campaign=industries&utm_content=industry-insurance_md&utm_medium=website&utm_source=nace.ai)
- [Talk to sales](https://nace.ai/contact?source=industry-insurance)

Related industries: [Healthcare](https://nace.ai/industries/healthcare) · [Legal](https://nace.ai/industries/legal) · [Banking](https://nace.ai/industries/banking)

## For agents

- [Drex API guide](https://nace.ai/drex.md): the decision model: request shape, question types, benchmarks and deployment, as markdown
- [Decision endpoint](https://console.nace.ai/v1/systemone): POST with model "drex-latest", a state string and typed questions (choice, noul, score); https://console.nace.ai/v1/models lists checkpoints
- [Document endpoints](https://console.nace.ai/v1/documents/{parse|split|classify|extract|ground}): POST a source (a public URL, an uploaded workspace file or a finished parse job) and poll GET https://console.nace.ai/v1/documents/jobs/{id}; the same key and credit as decisions
- [Console](https://console.nace.ai): API keys, the playground, usage and billing; send `Authorization: Bearer $NACE_API_KEY` on every request
- [Console docs](https://console.nace.ai/docs): quickstart, question types, the document routes, errors, limits and pricing
- [Nace Document Processing](https://nace.ai/perception.md): the Perception series: parse, split, classify, extract and ground any file type with a location on every value
- [Drex for Search](https://nace.ai/drex/search.md): Drex for Search: decision-powered retrieval for agents, Drex finds the page, cited search through the CLI, SDKs, MCP and REST, and the public benchmark ranks
- [Industries](https://nace.ai/industries.md): Nace by industry: the files Document Processing reads and the decisions Drex makes for accounting, banking, mortgage, insurance, legal, healthcare, government, construction, logistics and professional services
- [Developers](https://nace.ai/developers.md): The execution layer for agents: Perception, Decision and Search behind one key, the Drex Max frontier, install steps, a scripted agent session and the four deployment boundaries
- [Site index](https://nace.ai/llms.txt): every page on nace.ai; append `.md` to any page URL or send `Accept: text/markdown` for the markdown version